Can I Use Reward Points Or A Discount Code On My Prescription Order?
Unfortunately rewards points and discount codes are not eligible for use on prescription orders. Prescription orders are also not included in sitewide sales or promotions. You will still earn rewards points on prescription orders - Keep in mind they are seen as pending for 14 days.
Can I get Prescriptions Put In Knockaround Sunglasses I Have Purchased In The Past?
Unfortunately we will not be providing prescription lenses for sunglasses bought previously from our site. All prescriptions glasses must be a new order placed with an up to date prescription included with the order.
If you would like to get prescriptions/Rx put in your current sunglasses - we recommend heading to your local eyewear/ optometry store and seeing if they are able to put the correct lenses. Almost all of our frames are compatible with RX / prescription lenses.
Does Knockaround Offer Photochromic Lenses?
Unfortunately we do not offer photochromic lenses at this time, however we are working on hopefully providing this in the near future.
Can I Get Bifocal Lenses or Progressives?
We now offer progressives for prescription glasses, but we do not offer bi-focal lenses at this time.
My Favorite Frames Are Not Available For Prescriptions, Why Not?
For now we launching with 5 frame styles from our current catalogue. We plan on expanding this in the future, but do not have a time frame for this at the moment. We hope we can have an update on adding more frame-styles soon. Your feedback is important to us, so if you want to reach out and let us know what your favorite frame style is, we will definitely pass it along to our team!
Can I Use My Prescription Lenses in My Other Knockaround Frame?
Unfortunately, lenses are cut to be frame-specific. You could swap the lenses to the same frame in another color but would need to process a new order to have prescription lenses cut for a different frame. Keep in mind that we do not recommend swapping the lenses between same frames - it is possible to do but if done incorrectly can cause damage to the frames and lenses. If the glasses are damaged while doing this, they are not eligible for a warranty replacement.
Why Does Your Prescription Cost So Much?
Creating a prescription lens involves more steps than creating a non-prescription (plano) lens. A prescription lens is crafted with your personal measurements, prescription needs and frame choice in mind. Multiple lens experts hand-craft your lenses and verify the prescription multiple times before it reaches you to ensure everything is crystal clear. Overall, we still find that our prescription price is affordable in comparison to other companies offering a very similar product.
How Often Should I Update My Prescription?
Usually prescriptions will be good for 1-2 years before expiring. Look at the "Expiration" date on your prescription to see when it is time for a new one! If you are having troubles with tired eyes, blurry vision or scratched lenses, you may want to look into getting a new prescription.
If My Prescription Changes, Am I Able To Get New Lenses For My Frames?
If you realize that over time your prescription has changed, you will need to go to your eye doctor and get a new prescription before getting new lenses. New prescriptions are not covered under any warranty, so you will need to purchase a new pair of glasses with your updated prescription.
What Is The Difference Between Prescription Glasses and Readers / Cheaters?
A cheater prescription only takes the SPH power (what determines your distance correction) into consideration and is made to be used by a broad range of people. A pair of prescription glasses (even a reader Rx!) take any astigmatism into consideration and use your measurements to ensure your vision is as crisp as possible. Your prescription everyday glasses or even prescription readers will not work as well for another person. It is discouraged to allow another individual to wear your prescription glasses due to the individuality in the glasses. However, you can freely share “cheater” readers.